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Jobs at DC Iron in Newcastle upon Tyne

Why work at DC Handrails & Ironwork Parts Ltd?

  • Joining a growing, forwarding thinking company, friendly and fun team.
  • Starting salary above the minimum wage plus bonuses.
  • 28 days paid annual leave
  • Free onsite parking, tea and coffee.
  • Access to a modern break room with cooking facilities, dining area, sofa, pool table, darts and other games. 
  • Regular nights/days out.

Sales & Customer Service Advisor

Job Role

  • To process orders from various platforms including phone, e-mail, live chat, e-commerce, shopping channels and WhatsApp.
  • Identify sales opportunities for upselling and ensuring the customer will receive everything they need.
  • To handle customer service queries from various platforms including phone, e-mail, live chat and WhatsApp.
  • Liaise with external suppliers such as couriers to deal with customer service queries.
  • You will also be required to assist colleagues with some basic office admin tasks.

Required Skills

  • Excellent time management.
  • Be able to build rapport with customers and adapt your communication to a wide variety of personalities, cultures and backgrounds.
  • Have a friendly and down to earth telephone manner.
  • Problem solving skills.
  • Good writing ability with a reasonable typing speed while maintaining accuracy.
  • Organisational skills and ability to multi task.
  • Good PC skills.
  • Able to work to own initiative and take instruction from colleagues.
  • Experience in, or an understanding of our industry would be beneficial but not essential.

Working hours Mon-Thurs 8.30am-5pm, Fri 8.30am-4pm (39 hours per week). Additional hours may be available for early starts and on Saturday mornings.

To apply, please send your CV and covering email to jobs@dciron.co.uk


Warehouse Operative (Full Time)

Job Role

  • Picking and packing orders.
  • Loading goods for dispatch.
  • Keeping records of stock.
  • Assisting stock controllers with booking goods in and moving stock around the warehouse. 
  • Cleaning work areas.
  • Any other reasonable jobs that may be required. 
  • Future responsibilities can include serving customers at the trade counter.

Required Skills

  • A good level of fitness as you will be required to move packages weighing over 20kg regularly.
  • Good teamwork skills and ability to work to own initiative.
  • Ability to work quickly, and well whilst maintaining attention to detail.
  • Basic computer skills.
  • Honesty, reliability and a strong work ethic.
  • An understanding of health and safety regulations.
  • A forklift truck license would be highly beneficial but not essential.
  • Experience in, or an understanding of our industry would be beneficial but not essential.

Working hours Mon-Thurs 8.30am-5pm, Fri 8.30am-4pm. Additional hours may be available on Saturday mornings. 

To apply, please send your CV and covering email to jobs@dciron.co.uk

 


 

 

We are a growing, forward thinking company and always interested in recruiting talent to fit into our team.

We are particularly interested in people with the following skills:

  • E-commerce and web
  • Marketing - Internet, direct marketing with interest or experience in multi-channel.
  • Graphic Design - Catalogue production and web design.
  • Warehousing
  • Sales and Customer Service
  • Expert technical skills with a fabrication background related to our products

 

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If you think you have what it takes to make a difference to our company, send us your CV and cover e-mail with what you can do to jobs@dciron.co.uk